AT&T’s concern “security” of overseas call centers Tweet

Comcast Wins “Fly The Flag Proudly Award”
by Charles Selden on April 2, 2013 in Awards Update, Categories
Comcast wins a dubious distinction award Tweet
Comcast Service: Overwhelmed, Understaffed
by Charles Selden on February 10, 2013 in Consumerist Takeaway
If you are a Comcast customer, I hope you don’t need customer service Tweet

Consumerist Ideas For President Obama
by Charles Selden on November 15, 2012 in Uncategorized
Dare consumers hope for real change this time? The President recently asked CEOs of top American corporations for new ideas for his second term. Will they include moving jobs back to America? Or ways to help consumers? If the CEOs let him down, here are new ideas 1. Change the Department of Agriculture’s mission from […]
Outstanding Customer Disservice Award
by Charles Selden on March 14, 2012 in Consumerist Takeaway, Outstanding Customer Disservice (OCD)
¤ CUSTOMER SERVICE DEPARTMENT RULES¤ Before entry, you must: Prove you tried to use our website first. Speak softly and carry no sticks. Make no threats. Abandon all hope. After exit, you will cooperate: […]

UPS Infiltrated By FedEx?
by Charles Selden on February 17, 2012 in Customer Service, Letters
Did FedEx sabotage UPS? Or did UPS do it by itself? Tweet

Remote Customer Disservice* for my Remote
by Charles Selden on January 27, 2012 in Consumerist Takeaway, Customer Service, Outsourcing
Comcast knows the value of outsourcing The Caribbean Comcast telemarketing operator confirmed my Comcast remote device (made in China) was dead because fresh batteries did not light it up. Service solution: Bring it to and swap it at a local Comcast center. I asked “Which NJ Comcast is near Montclair?” Starting with the A’s, he […]

Where Have My Sardines Been?
by Charles Selden on January 16, 2012 in Outsourcing
They arrived after a 15,000 mile journey My “wild sardines” were “sustainably caught” along the California coast. After being captured, the “Delicious meaty portions [were] cleaned and scaled.” And they were tasty. But there is just one nagging detail squeezed into “mice type” between four other lines hidden away on a carton flap. The sardines […]

American Girls for Sale
by Charles Selden on December 8, 2011 in Consumerist Takeaway, Fly The Flag Proudly (FTFP)
Over 40 To Choose From Shoppers! Young American girls are available for Christmas! Would your little girl welcome a new sister? One who will always be a pal, never a sibling rival? The new kid arrives bright-eyed and beautiful, ready for fun. She can be endlessly outfitted before or after arrival, including extra clothes and […]

Why Don’t ZWILLING Peelers Peel?
by Charles Selden on October 6, 2011 in Consumerist Takeaway
Suggestion for New Market Possibility My email to ZWILLING Henckels: Your peeler would easily win a peeler contest based on looks. There has never been a peeler as beautiful as yours. When people see our ZWILLING peeler, they want to know where I got it. They also wonder, “Why do you keep it on your […]
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Dr. Seuss Turned Down Ronald Reagan February 8, 2011
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FedEx Wins DIBY Award March 22, 2011
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Mutual Benefits Joins GCC of C October 4, 2011
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Citi Is Mad at Judge Rakoff November 29, 2011
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Questions For Melania June 22, 2018
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What Is God Telling Todd Akin? August 23, 2012
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Romney: Yachts For The Navy October 24, 2012
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United’s Possibly Priority Luggage and Lesser-First Class Services August 27, 2018
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Hype Will Upset Pharma August 15, 2018
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Gary Nelson: I just wonder what will be taking place on these "...
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Joseph Ting: e: Fleeced by fees when you travel by Stephanie Ro...
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Nadia K. Faulkner: http://www.johnythegame78r2.com...
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Ellie Esposito: Same thing happened to us. Would be nice to know d...
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Josh Saintperle: Hmmm -- last time I called Comcast for a problem, ...
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E.A. Blair: If I claimed to be in a constant conversation with...
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Charles Selden: Hope my post was helpful....
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