Watch out: Citibank has some twists and turns in the hidden fee game Tweet
Annual Citibank Ritual
by Charles Selden on October 8, 2013 in Consumerist Takeaway
Citibank tried to slip in a $95 “membership” fee Tweet

Citibank Gets My Help
by Charles Selden on June 7, 2012 in Uncategorized
Will Citi compensate me for helping? FAX to Kendall Stork, Head of Citibank Customer Care (June 7): You have my sympathy. Citibank’s top management in New York exiled Citi Customer Care and you to the Dakotas. Do they ever visit in the winter? Or keep you up to date on their changes to credit […]

CitiBank Changes Its Ways
by Charles Selden on October 13, 2011 in Consumerist Takeaway
Issues Credit Ahead Of Make-Believe Charge Each year Citibank and I have the same conversation when it tries to slip in its annual attempt to collect an $85 “membership fee” for my credit card. I say, “Cancel the fee or cancel the card” and the fee goes away. This year Citi introduced an innovation: Citi […]

CITI CANCELS ANOTHER FEE
by Charles Selden on July 12, 2011 in Consumerist Takeaway
But Forgets Who Bailed Them Out This time around Citi quickly agreed to drop another attempt to collect an $85 Annual Fee for another of my Citi charge cards. It took just two toll-free calls and involved three operators in just 12 minutes to accomplish the objective. That’s $170 in dropped fees so far this […]

CITI PAYS UP
by Charles Selden on June 21, 2011 in Consumerist Takeaway
Office Of The President Comes Through Right after yesterday’s post, CITI OWES ME MONEY, the fellow I had talked to in the President’s Office called back. He had done his homework. His research showed that my account should not have been closed by Customer Service just because I refused to pay the annual charge—and when […]

CITI OWES ME MONEY
by Charles Selden on June 20, 2011 in Consumerist Takeaway
Will Citi Pay Me? citi never pays Citi cancelled my credit card because I would not pay its annual fee. But a Citi Retention Supervisor overruled that move and reinstated my credit card minus the annual charge of $85. Result: A $52.20 credit balance. Alas, none of that avoided a DECLINE when I attempted to […]
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Gary Nelson: I just wonder what will be taking place on these "...
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Joseph Ting: e: Fleeced by fees when you travel by Stephanie Ro...
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Nadia K. Faulkner: http://www.johnythegame78r2.com...
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Ellie Esposito: Same thing happened to us. Would be nice to know d...
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Josh Saintperle: Hmmm -- last time I called Comcast for a problem, ...
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E.A. Blair: If I claimed to be in a constant conversation with...
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Charles Selden: Hope my post was helpful....
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