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Customer Disservice at Post-Christmas
by Charles Selden on January 24, 2015 in Consumer Comp, Consumerist Takeaway, Customer Service
Corp-Speak
by Charles Selden on November 16, 2011 in Words Matter
Business Language Translated for Consumers Corp-Speak 1. Corporate: use words and phrases without fully informing consumers, alarming stockholders or alerting regulators. 2. Consumerist: create new words and define old to assist consumers in clarification of corporate language. Corporations hire experts to massage language used in promotions, guarantees and plea bargains. The corporate concern is that anything […]
A Corporate Pincer Episode
by Charles Selden on November 15, 2011 in Consumerist Takeaway, Words Matter
Abuse Cluster pin•cer double envelopment military movement Being abused by one large corporation is bad enough. If several gang up, we consumerists are in a pincer. When my wife’s Microsoft Outlook email stopped working last week, each of the corporations needed for the service tried to send me to one of the others: Covad Communications […]
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Dr. Seuss Turned Down Ronald Reagan February 8, 2011
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FedEx Wins DIBY Award March 22, 2011
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Mutual Benefits Joins GCC of C October 4, 2011
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Citi Is Mad at Judge Rakoff November 29, 2011
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Questions For Melania June 22, 2018
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What Is God Telling Todd Akin? August 23, 2012
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Romney: Yachts For The Navy October 24, 2012
- Sophisticated Robo-Campaigns Ahead April 4, 2019
- Sophisticated Robo-Campaigns Ahead April 3, 2019
- Christie Is Finally Finished March 1, 2019
- Trump’s Ten Commandments November 4, 2018
- What Should Yale Do About Kavanaugh? October 3, 2018
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United’s Possibly Priority Luggage and Lesser-First Class Services August 27, 2018
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Hype Will Upset Pharma August 15, 2018
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Gary Nelson: I just wonder what will be taking place on these "...
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Joseph Ting: e: Fleeced by fees when you travel by Stephanie Ro...
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Nadia K. Faulkner: http://www.johnythegame78r2.com...
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Ellie Esposito: Same thing happened to us. Would be nice to know d...
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Josh Saintperle: Hmmm -- last time I called Comcast for a problem, ...
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E.A. Blair: If I claimed to be in a constant conversation with...
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Charles Selden: Hope my post was helpful....
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