Part One: Did you get Citi’s refund letter? Organized Crime had better watch out: Citi is in the old protection racket. The Consumer Financial Protection Bureau caught Citi in a deceptive marketing scam that added a Credit Protection “service” for Macy’s and Bloomingdale’s credit cards without cardholder prior knowledge or consent. The Cosa Nostra invented […]
Citi-Scam: “Protecting” Consumers
by Charles Selden on October 19, 2017 in Bloomingdale's, Citi, Consumer Comp, John Stumpf, Macy's, Scam Alert, Wells Fargo
United Airlines’ Defining Moment…
by Charles Selden on May 17, 2017 in Consumer Comp, Newsmakers
United’s CEO has had a transformational moment leading to goodwill gestures for consumers Tweet

GW Bridge Closure To Make New Headlines?
by Charles Selden on April 13, 2015 in Breaking News, Consumer Comp
If indicted and convicted, Governor Christie’s staffers should pay commuters compensation for lost wages Tweet
Customer Disservice at Post-Christmas
by Charles Selden on January 24, 2015 in Consumer Comp, Consumerist Takeaway, Customer Service
Forget the excuses for not easily reaching or getting the level of service promised. Tweet
Comcast Strikes Out
by Charles Selden on November 6, 2014 in Complaints, Consumer Comp, Outstanding Customer Disservice (OCD)
Comcast noted detection of no reception and made the suggestion I check my connection Tweet

The Consumerist Guy Rides Again
by Charles Selden on August 20, 2014 in Consumer Comp, Consumerist Takeaway
The can opener that perforated but did not remove can lids Tweet
Consumer Comp For BridgeGate
by Charles Selden on June 4, 2014 in Consumer Comp
A Modest Proposal: Make the perps pay the victims Attention for the three days of the George Washington Bridge lane closings has focused on who did it. Yet hardly a word about compensation for losses by the victims. The closings were done hands-on by at least two Christie-appointed people. (More may follow from the ongoing […]
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FedEx Wins DIBY Award March 22, 2011
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Mutual Benefits Joins GCC of C October 4, 2011
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Gary Nelson: I just wonder what will be taking place on these "...
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Joseph Ting: e: Fleeced by fees when you travel by Stephanie Ro...
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Nadia K. Faulkner: http://www.johnythegame78r2.com...
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Ellie Esposito: Same thing happened to us. Would be nice to know d...
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Josh Saintperle: Hmmm -- last time I called Comcast for a problem, ...
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E.A. Blair: If I claimed to be in a constant conversation with...
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Charles Selden: Hope my post was helpful....
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