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Money Laundering Is A Growth Industry

Money Laundering Is A Growth Industry

Consumerist’s Guide to the New Money Sanitization Industry The New York Times recently provided details about how foreign banks send their clients’ funds to American banks for money laundering: “The list of global banks… accused…of laundering foreign transactions totaling billions of dollars has been growing—Credit Suisse, Lloyds, Barclays, ING, HSBC—and now Standard Chartered.”* Is this […]

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Jamie Dimon's Newest Title

Jamie Dimon’s Newest Title

JP Morgan Board Reaffirms Faith In Jamie In addition being CEO, President and Chairman of JPMorgan Chase, Jamie Dimon has been named God by the Board of Directors. The new title is     aimed at restoring public confidence in JPMorgan Chase after its $2 billion credit derivative “bad bet” loss, which analysts now estimate […]

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Comcast’s Protection Racket

Beat the Hidden-and-Delayed Fee Remember how The Mob once sold “protection”? Offered deals “too good” to refuse? Comcast has modernized the old protection racket: The Comcast Protection Plan replaces rough stuff with the hidden-and-delayed fee: If a non-protected consumer has a problem with Comcast cable TV reception, a techie visit starts with a $28 fee. […]

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Bank of America's New Sensitivity

Bank of America’s New Sensitivity

Bailout Reminder Leads To Fee Cancellation  My wife says please call Bank of America’s toll-free number to reorder her checks. System starts with “English or Spanish” query. Next I get by a 12-digit code with no hyphens between numerals. But her Social Security number undoes me, even though I get 8 of the 9 numerals […]

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Comcast Asks Me To Risk My Life

Comcast Asks Me To Risk My Life

COMCAST Better At Detecting Than Correcting To fix its latest pixilation problem, COMCAST wants me to climb a two-storey ladder, find a way up a steep slate roof and check the third floor COMCAST cable connection. Last week two COMCAST technicians were needed to install the connection. (One held the ladder steady.) On Friday this […]

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Outstanding Techno-Scammer Award (Part 1)

Outstanding Techno-Scammer Award (Part 1)

Mutual Benefits Ties For First Place Techno-scammers* seek privacy and avoid publicity. Why would they want attention to the good thing they have going?  They like the scant law enforcement by federal and state consumer abuse regulators. They have perfected the art of offering “near-scams.” They are a growth industry. So many scams to choose […]

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Outstanding Customer Disservice Award

¤ CUSTOMER SERVICE DEPARTMENT RULES¤  Before entry, you must: Prove you tried to use our website first. Speak softly and carry no sticks. Make no threats. Abandon all hope.  After exit, you will cooperate:                                            […]

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Need Better Service from CVS/Caremark?

Need Better Service from CVS/Caremark?

Guess who decides whether you get your prescriptions… Why did my 2 prescription refills not arrive? The CVS/Caremark system’s Auto-Voice promised the RXs would arrive in 7-10 days. 14 days later, CVS Auto-Voice said both were cancelled.                               CVS/Caremark toll-free systems push […]

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Mango Mystery Solved

Mango Mystery Solved

In Ecuador, they take mangoes seriously Last week, a mango, labeled as “sweet,” had had enough time to ripen. It felt right and looked right. Yet when I cut a slice for breakfast, it was sour. I reacted the way any self-respecting consumerist would: After coffee, I sent an email to the Ecuador Mango Foundation […]

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Remote Customer Disservice* for my Remote

Remote Customer Disservice* for my Remote

 Comcast knows the value of outsourcing The Caribbean Comcast telemarketing operator confirmed my Comcast remote device (made in China) was dead because fresh batteries did not light it up. Service solution: Bring it to and swap it at a local Comcast center. I asked “Which NJ Comcast is near Montclair?” Starting with the A’s, he […]

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