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Annual Citibank Ritual

Citibank tried to slip in a $95 “membership” fee Tweet

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COMCAST PAYS UP IF SERVICE FAILS

Comcast gave me another because I asked for it. No ask,not get. Tweet

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MetLife

MetLife Requires Time Travel

MetLife asks me to travel back in time to provide a document Tweet

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Letter From A Reader With A Schwinn

Hello Mr. Selden,    My name is Lee Belding, age 14, and I have recently purchased a copy of your book, The Consumerist Manifesto Handbook. I completely loved the book. This is the best book I have ever read; well actually this is the only book I have ever read without being forced to! I […]

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FinePrint

Book Recommendation: The Fine Print

Book recommendation for consumers Tweet

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Comcast Service: Overwhelmed, Understaffed

If you are a Comcast customer, I hope you don’t need customer service Tweet

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New Whole Foods idea

Whole Foods CEO Digs Deeper Hole

Whole Foods CEO gets into more trouble by explaining why he said Obamacare is fascist Tweet

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Be Cool During ADT Alarm Event

Be Cool During ADT Alarm Event

 Part One: The Current ADT Script Your ADT alarm starts shrieking at ear-piercing decibel rates. Did you mistakenly set it off? Has a burglar arrived? Do you smell smoke? Have vandals stormed the gates? Do you want ADT to send the cops or stop the cops? Whatever, be cool before you call ADT. Be ready […]

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corp_award-1

Fleecer Of The Year Award

Services previously included in general charges are moved elsewhere for consumer fleecing. Tweet

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A Proposed Tax Break For Consumers

A Proposed Tax Break For Consumers

Our Kind of Loophole Here’s an idea whose time has come: Don’t take away corporate tax loopholes for travel and entertainment (T&E)! Extend them to consumers who work. What’s good for business could be good for consumers who still have jobs. Business lobbies say that travel and entertainment deductions are vital for corporations to recruit […]

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