Comcast turns customer service into self-service Tweet
Comcast’s Secret: Overbooking
by Charles Selden on September 18, 2017 in Outstanding Customer Disservice (OCD)
Fed Ex Not Ready for Christmas
by Charles Selden on December 11, 2015 in Overcome By Complexity (OBC)
Fed Ex’s tracking system is misleading consumers again Tweet

Outstanding Customer Disservice Award
by Charles Selden on February 3, 2015 in Awards Update, Outstanding Customer Disservice (OCD)
Lufthansa cancelled our overseas flight but did not tell us Tweet
Comcast Strikes Out
by Charles Selden on November 6, 2014 in Complaints, Consumer Comp, Outstanding Customer Disservice (OCD)
Comcast noted detection of no reception and made the suggestion I check my connection Tweet

Outstanding Techno-Scammer Award (Part 1)
by Charles Selden on March 25, 2012 in Consumerist Takeaway, Corporate Awards, Outstanding Techno-Scammer Award, Scam Alert
Mutual Benefits Ties For First Place Techno-scammers* seek privacy and avoid publicity. Why would they want attention to the good thing they have going? They like the scant law enforcement by federal and state consumer abuse regulators. They have perfected the art of offering “near-scams.” They are a growth industry. So many scams to choose […]
Outstanding Customer Disservice Award
by Charles Selden on March 14, 2012 in Consumerist Takeaway, Outstanding Customer Disservice (OCD)
¤ CUSTOMER SERVICE DEPARTMENT RULES¤ Before entry, you must: Prove you tried to use our website first. Speak softly and carry no sticks. Make no threats. Abandon all hope. After exit, you will cooperate: […]

Fly the Flag Proudly Award
by Charles Selden on March 7, 2012 in Categories, Fly The Flag Proudly (FTFP)
Apple Wins The 2011 Award One symbol of success is missing from Apple’s corporate headquarters: The Chinese flag shown above. As it should be, the American flag proudly flies at Apple HQ in Cupertino, CA. Time now for a Chinese flag? Apple is the greatest American business success story of the 21st Century. It employs […]

American Girls for Sale
by Charles Selden on December 8, 2011 in Consumerist Takeaway, Fly The Flag Proudly (FTFP)
Over 40 To Choose From Shoppers! Young American girls are available for Christmas! Would your little girl welcome a new sister? One who will always be a pal, never a sibling rival? The new kid arrives bright-eyed and beautiful, ready for fun. She can be endlessly outfitted before or after arrival, including extra clothes and […]

Scam of the Year Award
by Charles Selden on November 17, 2011 in Corporate Awards, Scam Alert
Award to Recognize Entrepreneurial Talent of Another Kind It is a daunting task: So many scamsters, just one award. Not enough credit has been given for the creativity, dedication and artfulness of 21st Century scamsters. To remedy that, I am starting a new award, the 2011 Scam of The Year Award in March 2012. What’s […]
Fed Ex Awards Then Suspends Me
by Charles Selden on October 11, 2011 in Overcome By Complexity (OBC), Overwhelmed By Technology (OBT)
Fickle Fed Ex Fed Ex grows departments faster than it can manage them. The departments build systems but skip the coordination part. I sent one package but billed for shipping 10. My challenge of a the bill of $440 instead of $44 started a 21st Century version of The Three Stooges At FedEx. Fed Ex […]
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Dr. Seuss Turned Down Ronald Reagan February 8, 2011
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FedEx Wins DIBY Award March 22, 2011
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Mutual Benefits Joins GCC of C October 4, 2011
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Citi Is Mad at Judge Rakoff November 29, 2011
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Questions For Melania June 22, 2018
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What Is God Telling Todd Akin? August 23, 2012
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Romney: Yachts For The Navy October 24, 2012
- Sophisticated Robo-Campaigns Ahead April 4, 2019
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- Christie Is Finally Finished March 1, 2019
- Trump’s Ten Commandments November 4, 2018
- What Should Yale Do About Kavanaugh? October 3, 2018
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United’s Possibly Priority Luggage and Lesser-First Class Services August 27, 2018
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Hype Will Upset Pharma August 15, 2018
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Gary Nelson: I just wonder what will be taking place on these "...
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Joseph Ting: e: Fleeced by fees when you travel by Stephanie Ro...
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Nadia K. Faulkner: http://www.johnythegame78r2.com...
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Ellie Esposito: Same thing happened to us. Would be nice to know d...
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Josh Saintperle: Hmmm -- last time I called Comcast for a problem, ...
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E.A. Blair: If I claimed to be in a constant conversation with...
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Charles Selden: Hope my post was helpful....
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