Tag Archives: outsourcing
ATTREThink

AT&T “Security” Explained

AT&T’s concern “security” of overseas call centers Tweet

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Comcast Wins “Fly The Flag Proudly Award”

Comcast wins a dubious distinction award Tweet

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Comcast Service: Overwhelmed, Understaffed

If you are a Comcast customer, I hope you don’t need customer service Tweet

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POTUS

Consumerist Ideas For President Obama

Dare consumers hope for real change this time? The President recently asked CEOs of top American corporations for new ideas for his second term. Will they include moving jobs back to America? Or ways to help consumers? If the CEOs let him down, here are new ideas 1. Change the Department of Agriculture’s mission from […]

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Outstanding Customer Disservice Award

¤ CUSTOMER SERVICE DEPARTMENT RULES¤  Before entry, you must: Prove you tried to use our website first. Speak softly and carry no sticks. Make no threats. Abandon all hope.  After exit, you will cooperate:                                            […]

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Book Cover

UPS Infiltrated By FedEx?

Did FedEx sabotage UPS? Or did UPS do it by itself? Tweet

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Remote Customer Disservice* for my Remote

Remote Customer Disservice* for my Remote

 Comcast knows the value of outsourcing The Caribbean Comcast telemarketing operator confirmed my Comcast remote device (made in China) was dead because fresh batteries did not light it up. Service solution: Bring it to and swap it at a local Comcast center. I asked “Which NJ Comcast is near Montclair?” Starting with the A’s, he […]

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Hardcover Edition

Where Have My Sardines Been?

They arrived after a 15,000 mile journey  My “wild sardines” were “sustainably caught” along the California coast. After being captured, the “Delicious meaty portions [were] cleaned and scaled.” And they were tasty. But there is just one nagging detail squeezed into “mice type” between four other lines hidden away on a carton flap. The sardines […]

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American Girls for Sale

American Girls for Sale

Over 40 To Choose From Shoppers! Young American girls are available for Christmas! Would your little girl welcome a new sister? One who will always be a pal, never a sibling rival? The new kid arrives bright-eyed and beautiful, ready for fun. She can be endlessly outfitted before or after arrival, including extra clothes and […]

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Why Don't ZWILLING Peelers Peel?

Why Don’t ZWILLING Peelers Peel?

Suggestion for New Market Possibility My email to ZWILLING Henckels: Your peeler would easily win a peeler contest based on looks. There has never been a peeler as beautiful as yours. When people see our ZWILLING peeler, they want to know where I got it. They also wonder, “Why do you keep it on your […]

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