CVS/Caremark policies illustrate CVS disdain for consumers. Tweet
Guess who decides whether you get your prescriptions… Why did my 2 prescription refills not arrive? The CVS/Caremark system’s Auto-Voice promised the RXs would arrive in 7-10 days. 14 days later, CVS Auto-Voice said both were cancelled. CVS/Caremark toll-free systems push […]
The easy part was convincing CVS/Caremark it made an error by sending a prescription to our NJ address instead of our CA address. Accountability was the hard part. CVS/Caremark processes prescription refills for CVS. What if CVS/C screws up? It had two addresses for me in its system. I refilled two Rx’s, one Rx to […]
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