Tag Archives: Customer Service

CVS Growth: Too Big To Be Healthy

CVS/Caremark policies illustrate CVS disdain for consumers. Tweet

Read full story Comments Off on CVS Growth: Too Big To Be Healthy

COMCAST PAYS UP IF SERVICE FAILS

Comcast gave me another because I asked for it. No ask,not get. Tweet

Read full story Comments Off on COMCAST PAYS UP IF SERVICE FAILS

Will Comcast Switch CDA to PODA?

Comcast Directory Assistance needs new name Tweet

Read full story Comments Off on Will Comcast Switch CDA to PODA?
ATTREThink

AT&T AutoPay Is “Jumpy”

AT&T AutoPay is jumpy. Tweet

Read full story Comments Off on AT&T AutoPay Is “Jumpy”

Letter From A Reader With A Schwinn

Hello Mr. Selden,    My name is Lee Belding, age 14, and I have recently purchased a copy of your book, The Consumerist Manifesto Handbook. I completely loved the book. This is the best book I have ever read; well actually this is the only book I have ever read without being forced to! I […]

Read full story Comments Off on Letter From A Reader With A Schwinn
breaking_news_3-150x150

Criminals Are Good At Customer Service

Some customer service agents have experience corporations want Tweet

Read full story Comments Off on Criminals Are Good At Customer Service

Comcast Service: Overwhelmed, Understaffed

If you are a Comcast customer, I hope you don’t need customer service Tweet

Read full story Comments Off on Comcast Service: Overwhelmed, Understaffed
Be Cool During ADT Alarm Event

Be Cool During ADT Alarm Event

 Part One: The Current ADT Script Your ADT alarm starts shrieking at ear-piercing decibel rates. Did you mistakenly set it off? Has a burglar arrived? Do you smell smoke? Have vandals stormed the gates? Do you want ADT to send the cops or stop the cops? Whatever, be cool before you call ADT. Be ready […]

Read full story Comments Off on Be Cool During ADT Alarm Event
Citibank Gets My Help

Citibank Gets My Help

Will Citi compensate me for helping?   FAX to Kendall Stork, Head of Citibank Customer Care (June 7): You have my sympathy. Citibank’s top management in New York exiled Citi Customer Care and you to the Dakotas. Do they ever visit in the winter? Or keep you up to date on their changes to credit […]

Read full story Comments Off on Citibank Gets My Help
Need Better Service from CVS/Caremark?

Need Better Service from CVS/Caremark?

Guess who decides whether you get your prescriptions… Why did my 2 prescription refills not arrive? The CVS/Caremark system’s Auto-Voice promised the RXs would arrive in 7-10 days. 14 days later, CVS Auto-Voice said both were cancelled.                               CVS/Caremark toll-free systems push […]

Read full story Comments Off on Need Better Service from CVS/Caremark?
Optimization WordPress Plugins & Solutions by W3 EDGE