Tag Archives: Comcast

Customer Disservice at Post-Christmas

Forget the excuses for not easily reaching or getting the level of service promised. Tweet

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Comcast Is Bothered, But Not Bewildered

The Comcast merger with Time Warner is “necessary and good”? Tweet

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Comcast Now In Pursuit of FCC

Comcast is getting ready to acquire the FCC Tweet

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COMCAST PAYS UP IF SERVICE FAILS

Comcast gave me another because I asked for it. No ask,not get. Tweet

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Will Comcast Switch CDA to PODA?

Comcast Directory Assistance needs new name Tweet

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Comcast Wins “Fly The Flag Proudly Award”

Comcast wins a dubious distinction award Tweet

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Comcast Service: Overwhelmed, Understaffed

If you are a Comcast customer, I hope you don’t need customer service Tweet

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Comcast’s Protection Racket

Beat the Hidden-and-Delayed Fee Remember how The Mob once sold “protection”? Offered deals “too good” to refuse? Comcast has modernized the old protection racket: The Comcast Protection Plan replaces rough stuff with the hidden-and-delayed fee: If a non-protected consumer has a problem with Comcast cable TV reception, a techie visit starts with a $28 fee. […]

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Comcast Asks Me To Risk My Life

Comcast Asks Me To Risk My Life

COMCAST Better At Detecting Than Correcting To fix its latest pixilation problem, COMCAST wants me to climb a two-storey ladder, find a way up a steep slate roof and check the third floor COMCAST cable connection. Last week two COMCAST technicians were needed to install the connection. (One held the ladder steady.) On Friday this […]

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Outstanding Customer Disservice Award

¤ CUSTOMER SERVICE DEPARTMENT RULES¤  Before entry, you must: Prove you tried to use our website first. Speak softly and carry no sticks. Make no threats. Abandon all hope.  After exit, you will cooperate:                                            […]

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