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FedEx Wins DIBY Award

FedEx Wins DIBY Award

Federal Express has won the DONE IN BY DIY Award for 2010. FedEx beat back stiff competition from Covad Communications, Continental Airlines and Hewlett-Packard. In the final analysis the deciding factor was FedEx’s straight-faced insistence that customers track their own packages even when the FedEx system had misinformation. Afterward FedEx stonewalled when asked about the […]

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