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Fed Ex Not Ready for Christmas

Fed Ex’s tracking system is misleading consumers again Tweet

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Outstanding Customer Disservice Award

Lufthansa cancelled our overseas flight but did not tell us Tweet

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Comcast Strikes Out

Comcast noted detection of no reception and made the suggestion I check my connection Tweet

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Outstanding Techno-Scammer Award (Part 1)

Outstanding Techno-Scammer Award (Part 1)

Mutual Benefits Ties For First Place Techno-scammers* seek privacy and avoid publicity. Why would they want attention to the good thing they have going?  They like the scant law enforcement by federal and state consumer abuse regulators. They have perfected the art of offering “near-scams.” They are a growth industry. So many scams to choose […]

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Outstanding Customer Disservice Award

¤ CUSTOMER SERVICE DEPARTMENT RULES¤  Before entry, you must: Prove you tried to use our website first. Speak softly and carry no sticks. Make no threats. Abandon all hope.  After exit, you will cooperate:                                            […]

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Fly the Flag Proudly Award

Fly the Flag Proudly Award

Apple Wins The 2011 Award One symbol of success is missing from Apple’s corporate headquarters: The Chinese flag shown above. As it should be, the American flag proudly flies at Apple HQ in Cupertino, CA. Time now for a Chinese flag? Apple is the greatest American business success story of the 21st Century. It employs […]

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American Girls for Sale

American Girls for Sale

Over 40 To Choose From Shoppers! Young American girls are available for Christmas! Would your little girl welcome a new sister? One who will always be a pal, never a sibling rival? The new kid arrives bright-eyed and beautiful, ready for fun. She can be endlessly outfitted before or after arrival, including extra clothes and […]

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Scam of the Year Award

Scam of the Year Award

Award to Recognize Entrepreneurial Talent of Another Kind It is a daunting task: So many scamsters, just one award. Not enough credit has been given for the creativity, dedication and artfulness of 21st Century scamsters. To remedy that, I am starting a new award, the 2011 Scam of The Year Award in March 2012. What’s […]

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Fed Ex Awards Then Suspends Me

Fickle Fed Ex Fed Ex grows departments faster than it can manage them. The departments build systems but skip the coordination part. I sent one package but billed for shipping 10. My challenge of a the bill of $440 instead of $44 started a 21st Century version of The Three Stooges At FedEx. Fed Ex […]

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Thermador Service Resorts To “The Window Game”

CUSTOMER SERVICE DEPARTment Abandon Hope, All Ye Who Enter Thermador Service Resorts To “The Window Game” No surprise: Last post (Thermador’s Lichtenstein Moment) uncovered other Thermador consumers with quality and service problems. Faced with more demand for service than it can handle with just one guy to fix what has broken (or exploded), Thermador Service […]

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