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Wells Fargo Goes Too Far

But will the scam penalty go far enough? Wells Fargo has been fined $185 million for creation of a whopper of a scam:  Installation of 1.5 to 2 million phony deposit and credit card accounts for “new products” for existing account holders without their knowledge. WF also charged fees.  It’s been going on for five years. […]

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Why Did United “Premier” Luggage Not Arrive?

United tries to explain, then pays up   For checked luggage to show up when the plane lands, it must be loaded before the plane takes off. So far United does not have a firm grip on the implementation of its Premier luggage promise: Your bags will always be among the first delivered at baggage […]

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5 Banks To Be Run By Felons

Only special felons get tax breaks when pleading guilty Tweet

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A scam to watch out for

Tis the Season for PTM Service Scams

A scam to watch out for Tweet

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“Near Monopolies” Send Outsourcing Offshore

Consumers lose when telecoms go offshore Pulitzer winner David Jay Johnston’s “Bad Connections” editorial in Wednesday’s New York Times is a must read for consumers whose bills keep increasing for phones, TV and cable. He explains why, even when we pay more, we get less from the telecoms, now a small group of “near” monopolies. […]

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Consumerist Ideas For President Obama

Dare consumers hope for real change this time? The President recently asked CEOs of top American corporations for new ideas for his second term. Will they include moving jobs back to America? Or ways to help consumers? If the CEOs let him down, here are new ideas 1. Change the Department of Agriculture’s mission from […]

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Citibank Gets My Help

Citibank Gets My Help

Will Citi compensate me for helping?   FAX to Kendall Stork, Head of Citibank Customer Care (June 7): You have my sympathy. Citibank’s top management in New York exiled Citi Customer Care and you to the Dakotas. Do they ever visit in the winter? Or keep you up to date on their changes to credit […]

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As For the Next President…

Which One Will Stick Up for Consumers? Two weeks ago I mailed letters to the top ten presidential candidates asking what, if anything, they would do for consumers. Because all have a “differentiation” problem, I thought a few would respond. Not one (including President Obama) sounds or dresses much different from the others, except of […]

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I AM MY OWN METER READER

I AM MY OWN METER READER

Will PSE&G Certify Me? Public Service Electric & Gas (PSE&G ) sent me a letter-size sheet with 6 sets of 4 pictures of dials without hands. It says to “draw the hands on the dials” and “then place this card [there is no card] in a window where it can be seen by the meter […]

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HELPFUL DEFINITIONS OF FRESH

HELPFUL DEFINITIONS OF FRESH

15-20 Days Is Fresher Than 180 Greenline Foods of Perrysburg Ohio usually gets its beans right. It told me its beans are harvested ready to eat, quickly processed (within 24 hours), “trimmed and washed” and bagged into one and two pound bags. Two words on the front of the package promise FRESH GREEN BEANS And […]

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